Client Service

Client Service - Pershing Prime Services

Committed Prime Services Provider

Our client service model makes it easier to do business with Pershing. You will enjoy a single point of contact within a dedicated, experienced support team. Pershing is more than your counterparty—we serve as an advocate for you across the BNY Mellon enterprise.

When you work with us, you can depend on our:

Experience

Clients benefit from Pershing's legacy as the #1 clearing firm1—the strength and stability of our firm combined with the expertise of our team, helps you solve your toughest business challenges.

  • Our client service professionals are skilled in operational support such as margin solutions, settlement, corporate actions, collateral management, trading and conversions
  • We offer a dedicated liquid alternatives client service team with experience in liquid alternatives structures, financing needs, collateral movements and margin requirements
  • Our team helps you stay on the cutting edge with the changing regulatory and compliance landscape, evolving technology and new product solutions and support
  • Our team has an average of 15 years of professional account management experience
Proactive support

Rely on unwavering support delivered through an efficient combination of high-touch service and online real-time tools.

  • A single point of contact within a designated support team
  • Instant account access anytime, anywhere through NetX360®
  • Business continuity with a comprehensive disaster-recovery system and three geographically dispersed, state-of-the-art data centers
Consultative guidance

Leverage the innovative ideas and sophisticated business resources of a global banking giant to take your business to the next level.

  • Access to the entire BNY Mellon enterprise
  • Connection to thought leaders, expert commentary and in-depth best practice insights

1 Pershing was named the #1 clearing firm, ranked by number of broker-dealer customers (InvestmentNews, 2008-2014)

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