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  OCT 06, 2022

  CHRISTINA TOWNSEND

Wealth management is a people business, yet never has it been more difficult to attract and retain talent in our industry. Shifting demographics, competitive pressures and the changes driven by the pandemic have combined to make managing human capital the central challenge of our era.

In this article, visionary leaders from inside and outside financial services discuss how they are seizing today's unique opportunity to rethink the physical workplace, talent attraction, and firm culture to establish new norms and create teams that deliver a true competitive advantage.

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Evolving Human Capital: From Workforce to Competitive Driving Force

Shifting demographics, competitive pressures and the changes driven by the pandemic have combined to make managing human capital the central challenge of our era.

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Christina Townsend

Christina Townsend is a Managing Director and Co-Head of Relationship Management of our Wealth Solutions segment at BNY Mellon | Pershing, which serves wealth-oriented broker-dealers, registered investment advisors (RIAs) and trust companies to provide custody and middle-office solutions. In this role, Christina leads a team of relationship managers nationally who strategically partner with our clients to help them grow and strengthen their business.
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