JANUARY 11, 2023
  John Berglowe
Head of Investor Experience
BNY Mellon | Pershing
In wealth management, the transformation from a transaction focus to a more holistic relationship with clients and their families has been underway for years. This evolution has elevated the significance of the advisor-client relationship, making it more crucial today than ever before. As a result, wealth management firms and advisors are increasingly turning to digital tools to efficiently deliver value in more meaningful ways.
Technology remains a primary driver of wealth management firm growth and success according to a recent BNY Mellon | Pershing report. This year, most firms — currently 62%1 — intend to spend more on technology to improve the client experience and firm efficiency.
Even more, wealth management clients increasingly expect their financial advisor to quickly meet – or even anticipate – their individual needs. That’s why investor portals, like BNY Mellon | Pershing’s NetXInvestor®, have become such important tools.
Download the full article to learn how technology can help advisors scale and add more value to the client experience.
1 Source: BNY Mellon | Pershing & Wealth Management IQ, “Next: The Wealth Management Firm of the Future,” May 2023.
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