July 20, 2020
JERSEY CITY, N.J. — BNY Mellon’s Pershing, a leading provider of global financial business solutions, today announced that Emily Schlosser has been named the company’s new chief operating officer, effective today. Schlosser joins Pershing from Goldman Sachs, where she was head of change for the Global Markets Division. In that role, she led the transformation of their institutional client experience as well as major initiatives to drive new revenue streams, build scale, and manage risk and regulatory obligations.
Prior to joining Goldman Sachs, Schlosser served as COO of Corporate Services at E*TRADE, responsible for client service, participant engagement, technology, marketing, operations, risk, finance and human resources. Both firm revenue and assets under management grew under her direction.
“We are thrilled to welcome Emily as Pershing’s chief operating officer,” said Jim Crowley, CEO of Pershing. “Client experience is a critical driver of today’s business decisions, and we believe this will continue for the foreseeable future. With her proven track record of driving major corporate transformations across financial services, experience structuring complex change programs, and success creating best-in-class client onboarding solutions, Emily will be integral in our efforts to continually elevate the advisor and investor experience.”
As COO and member of Pershing’s Executive Committee, Schlosser will lead Pershing’s operational functions and also will be involved in setting Pershing’s strategic direction.