February 6, 2019
JERSEY CITY, N.J. — BNY Mellon’s Pershing (“Pershing”) today announced that it has topped the list for Brokerage Investor Statements in DALBAR's 2018 Trends & Best Practices in Investor Statementsi. Pershing landed the top spot for the first time since 2013 due to a series of improvements made to its statements over the past few years. The firm was ranked second in last year’s ranking.
“Investors need to quickly locate the information they need and easily understand how their assets are invested in order to engage in meaningful conversations with their advisors,” said Katie Swain, director, Global Strategy and Product Management at Pershing. “We are always advocating for the investor and are thrilled that our ongoing efforts to make data more transparent, digestible and actionable have been recognized by DALBAR.”
Recent improvements to Pershing statements include a redesign—such as new fonts and colors, as well as better use of white space to improve readability—and a visual reorganization of how the information is presented. These updates helped the firm significantly narrow the distance with the top spot in DALBAR’s 2017 ranking.
In 2018, Pershing enhanced the statements’ content to include additional explanations and charts to provide investors with a better view on key metrics, such as net change in portfolio value calculation, return on investment values and account value over time. These latest enhancements helped Pershing collect the points needed to bring the firm to the top of the ranking.
“The more transparent these statements are, the higher the level of trust between the advisor and the investor,” added Swain. “We are committed to making the necessary improvements to our statements to help meet investors’ evolving needs and deepen advisor-client relationships.”
i DALBAR's annual Trends & Best Practices in Investor Statements identifies best-in-class communications that assist clients in understanding and managing investments. Each year, hundreds of statements are rigorously analyzed to uncover the leaders in each industry, underscoring their commitment to Excellence in communications.
About BNY Mellon's Pershing
BNY Mellon’s Pershing and its affiliates provide advisors, broker-dealers, family offices, hedge fund and ’40 Act fund managers, registered investment advisor firms and wealth managers with a broad suite of global financial business solutions. Many of the world’s most sophisticated and successful financial services firms rely on Pershing for clearing and custody, investment and retirement solutions, technology, enterprise data management, trading services, prime brokerage and business consulting.
Pershing helps clients improve profitability and drive growth, create capacity and efficiency, attract and retain talent, and manage risk and regulation. With a network of offices worldwide, Pershing provides business-to-business solutions to clients representing approximately 7 million investor accounts globally. Pershing LLC (member FINRA, NYSE, SIPC) is a BNY Mellon company. Additional information is available on pershing.com, or follow us on Twitter @Pershing.
About BNY Mellon
BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries. As of March 31, 2019, BNY Mellon had $34.5 trillion in assets under custody and/or administration, and $1.8 trillion in assets under management. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. BNY Mellon is the corporate brand of The Bank of New York Mellon Corporation (NYSE: BK). Additional information is available on www.bnymellon.com. Follow us on Twitter @BNYMellon or visit our newsroom at www.bnymellon.com/newsroom for the latest company news.