James Crowley

Chief Operating Officer

Jim Crowley is the Chief Operating Officer for BNY Mellon’s Pershing. In this role, Jim ensures that Pershing has the operational controls, administrative and reporting procedures, and people and systems in place to effectively grow and maintain financial strength and operating efficiency. He shares responsibility with the Chief Executive Officer for all Pershing affiliates globally and is a member of both Pershing’s Executive Committee and BNY Mellon’s Senior Leadership Team.

Jim is a frequent speaker at client and industry events on business trends, strategy and transformation. He is often quoted in the business press for his broad range of industry insights and experience.

Jim began his career in the firm’s Corporate Trainee Program. He worked in various operating areas, including a stint on the floor of the New York Stock Exchange before leading marketing and business development for the fixed income business. Subsequently, Jim moved into relationship management, taking on increasingly senior roles while building the broker-dealer relationship management team—most recently serving as the firm’s first Chief Relationship Officer.

Jim earned a Bachelor of Science degree in Management from Florida State University. He has completed the Securities Industry Institute® (SII) program, sponsored by the Securities Industry and Financial Markets Association (SIFMA), at the Wharton School of the University of Pennsylvania. He has served on the SII Board of Trustees since 1988 and is a past chair (2007-2009).