March 25, 2020
I hope you are doing well and staying safe. I want you to know that our Pershing team, and the entire BNY Mellon enterprise, is here to help. Our focus remains on providing the best support to help you run your business more efficiently so you can serve your clients more effectively.
This week I want to bring to your attention a business imperative that we all face: to digitally transform how we work. To truly operate effectively, it’s now more important than ever that your firm adopt and utilize digital services and processes, including:
Your relationship manager will follow up with you this week with more details and is available to help you leverage these tools with your clients.
In addition, our leadership team remains ready and available to help. Feel free to contact us at any time.
We realize these are difficult times for you and your clients. We are all in this together and are here to support you.
March 16, 2020
I hope this message finds you, your family, friends, and colleagues all well and safe. We are experiencing historic changes in the global environment, including dealing with a pandemic, a shock to the oil industry, and related volatility in the financial markets.
Many of you already heard from Todd Gibbons on the decisive measures we are taking as a company to ensure the stability of our business.
We are confident in our business resiliency plans, and will continue to do everything possible to ensure continuity of service and excellent support, while safeguarding the health and wellbeing of our people. Below is more information about what we are doing:
So that we can be best prepared to support you, we ask that you notify your relationship manager if you move to a contingency location/situation, including any changes to processes or contacts.
We will be in touch with our clients soon with operational updates. The environment is changing quickly, so please watch for continued updates as we execute and modify our resiliency plans.
If you have any further questions, or if we can be of assistance to you as you navigate this changing environment, please contact your Pershing team. In addition to your relationship manager, our leadership team is also ready and available to help. Feel free to contact us.
CEO, BNY Mellon | Pershing